Quit GamblingHelp and support
Try these short steps if you get stuck. If the problem continues, contact us.
How do I start the counter?
Choose a start date on the home screen. Enter the average money and time you used to spend each day. The counter estimates progress from your answers; it does not read a bank account.
Why are the currencies different?
Choose the currency for your personal amounts in Settings. Changing language does not change that choice. Existing amounts are not converted using exchange rates; follow the explanation shown when changing currency. Membership prices and currency come from your Apple storefront.
I am a member but a guide is locked
Check your internet connection. Open Supporter from Blog or Settings and tap Restore Purchases. Use the Apple account that made the purchase. Do not send us your Apple password.
How do I cancel a subscription?
On iPhone, open Settings → your name → Subscriptions. Deleting the app does not cancel a subscription. Lifetime access is a one-time purchase and does not renew. Refund requests go through Apple.
How do I keep my records?
Export a backup in Settings before switching phones or deleting the app. Keep the file somewhere safe; it can contain journal entries and debt information. There is no automatic account sync.
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Contact us
Include the app version, iOS version and the step where the problem happened. Hide personal information in screenshots. Do not send passwords, card details or journal entries.
This app provides general information and personal tracking. It does not diagnose or treat medical conditions, replace professional support or promise a particular result.